Privacy Policy

Last updated: 14 August 2026

This Privacy Policy explains how Adams Handyman Services (“we”, “us” or “our”) collects, uses, stores and protects your personal information when you visit or use our website, www.adamshandymanservices.co.uk, or contact us about our handyman and property maintenance services.

We are committed to protecting your privacy and handling your personal information responsibly and in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Business name: Adams Handyman Services
Owner: Bradley Adams
Email: info@adamshamdymanservices.co.uk
Telephone: 07380 384 522
Website: www.adamshandymanservices.co.uk

For the purposes of UK data protection law, we are the data controller responsible for the personal information we collect through this website.

2. Information We May Collect

When you contact us or use our website, we may collect information such as:

● Your name

● Telephone number

● Email address

● Property or service address

● Details about the work or services you require

● Information you provide through our contact or enquiry forms

● Photographs or other information you voluntarily send to us

● Details of previous enquiries, quotations or work carried out

● Information contained in correspondence between you and us

We may also automatically collect limited technical information when you visit our website, such as your IP address, browser type, device type and information about how you use our website. This may depend on the cookies and analytics services used on the website.

3. How We Use Your Information

We may use your personal information to:

● Respond to your enquiries

● Provide quotations and estimates

● Arrange appointments and visits

● Provide handyman, maintenance and repair services

● Communicate with you about your booking or work

● Send invoices and process payments

● Maintain records of work carried out

● Handle complaints or queries

● Improve our website and services

● Comply with legal and regulatory obligations

● Protect our business against fraud, misuse or other unlawful activity

We will only use your personal information where we have a lawful basis for doing so.

4. Lawful Basis for Processing

Depending on the circumstances, we may process your personal information because:

You have given consent:
For example, where you have agreed to receive certain marketing communications or where consent is required for particular cookies.

It is necessary to perform a contract:
For example, when we need your contact details and property information to provide a quotation or carry out work you have requested.

It is necessary for our legitimate interests:
For example, managing customer enquiries, maintaining business records, improving our services and protecting our business.

We have a legal obligation:
For example, keeping financial or tax records where required by law.

5. Contact Forms and Enquiries

If you submit information through a contact or enquiry form on our website, we will use the information you provide to respond to your request and, where appropriate, provide a quotation or arrange our services.

Please do not submit unnecessary sensitive personal information through our website forms.

6. Sharing Your Information

We do not sell or rent your personal information.

We may share information with trusted third parties where this is necessary to operate our business or provide our services. These may include:

● Website hosting providers

● Email and communication providers

● Payment providers

● Accounting or bookkeeping services

● IT and website service providers

● Professional advisers

● Government bodies, regulators or law enforcement where legally required

● wholesale suppliers for delivery of bulky items or waste disposal services

Where appropriate, we expect third-party service providers to protect your information and only process it for legitimate purposes.

7. Cookies

Our website may use cookies and similar technologies.

Cookies are small files placed on your device that can help a website operate correctly, remember preferences and understand how visitors use the website.

We may use:

● Essential cookies required for the website to function

● Analytics cookies to understand website traffic and usage

● Preference cookies where applicable

● Marketing cookies where applicable

Where consent is legally required, we will ask for your permission before placing non-essential cookies on your device.

You can also manage or disable cookies through your browser settings.

8. Website Analytics

If we use an analytics service such as Google Analytics, this may collect information about how visitors use our website, including pages visited, approximate location, device information and other technical information.

Analytics will only be used in accordance with the relevant service’s settings and applicable data protection requirements.

9. How Long We Keep Your Information

We will only keep personal information for as long as reasonably necessary for the purposes for which it was collected.

The length of time we retain information may depend on:

● The nature of our relationship with you

● Whether you have requested a quotation or booked work

● Legal, accounting or tax requirements

● Whether the information is needed to resolve a dispute or complaint

When personal information is no longer required, we will take reasonable steps to securely delete or dispose of it.

10. Keeping Your Information Secure

We take reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

11. Your Data Protection Rights

Under UK data protection law, you may have rights including:

● The right to access the personal information we hold about you

● The right to request correction of inaccurate information

● The right to request deletion of your information in certain circumstances

● The right to restrict processing in certain circumstances

● The right to object to certain types of processing

● The right to data portability in certain circumstances

● The right to withdraw consent where processing is based on consent

To exercise your rights, please contact us using the details provided below.

Email: info@adamshandymanservices.co.uk
Telephone: 07380 384 522

You also have the right to complain to the UK’s data protection regulator, the Information Commissioner’s Office (ICO), if you believe your personal information has been handled unlawfully.

12. Children’s Privacy

Our website and services are not specifically directed at children. We do not knowingly collect personal information from children through our website.

13. Links to Other Websites

Our website may contain links to third-party websites, such as social media platforms or websites belonging to suppliers or other businesses.

We are not responsible for the privacy practices or content of third-party websites. We recommend checking their privacy policies before providing them with personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal requirements.

Any updates will be posted on this page with a revised “Last updated” date.

15. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Adams Handyman Services
Bradley Adama
Email: info@adamshandymanservices.co.uk
Telephone: 07380 384 522